Cookie Policy

Last updated: 17 March 2026

This Cookie Policy explains how rentcarinibiza.com (“we,” “us,” or “our”) uses cookies and similar technologies on rentcarinibiza.com (the “Website”). It describes what these technologies are, why we use them, what information they collect, and how you can manage your preferences. This policy should be read together with our Privacy Policy and any applicable booking or rental terms provided during the reservation process.

1. Introduction

As a car rental business operating in Ibiza, we use cookies and similar technologies to make our Website function properly, improve website performance, understand how visitors use our services, and support the online booking experience. Certain cookies are essential for tasks such as navigating the Website, storing session information, submitting booking requests, and protecting against fraudulent or abusive activity. Other cookies help us analyze traffic, remember preferences, and deliver relevant marketing content.

By using our Website, you acknowledge that cookies may be placed on your device in accordance with this Cookie Policy, subject to your choices where consent is required by applicable law.

2. What Are Cookies?

Cookies are small text files that are stored on your computer, tablet, or mobile device when you visit a website. They allow the website to recognize your device and remember certain information about your visit, such as your preferred language, booking progress, or login session. Cookies may be:

• Session cookies, which expire when you close your browser.
• Persistent cookies, which remain on your device for a set period or until deleted.
• First-party cookies, which are set by rentcarinibiza.com.
• Third-party cookies, which are set by external service providers integrated into our Website.

We may also use similar technologies such as pixels, tags, scripts, and local storage for comparable purposes.

3. How rentcarinibiza.com Uses Cookies

We use cookies to support the operation and security of our Website and to enhance the customer experience. In particular, cookies may be used to:

• enable core website functions and secure booking forms;
• remember your selected vehicle, dates, language, or location preferences;
• analyze traffic and user behavior to improve website usability and performance;
• measure the effectiveness of advertising campaigns and booking channels;
• help prevent spam, fraud, and malicious activity;
• support embedded services such as maps, payment tools, chat features, or reservation engines.

4. Categories of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the Website to function correctly and cannot generally be disabled through our cookie banner. They may include cookies used to maintain secure sessions, load pages correctly, submit contact or booking requests, remember consent choices, or detect technical errors.

Preference Cookies

Preference cookies allow the Website to remember information that changes how the site behaves or appears, such as your preferred language, currency display, or saved booking details during a session.

Analytics Cookies

Analytics cookies help us understand how users interact with the Website, including which pages are most visited, how long users remain on the Website, where traffic originates, and whether booking pages operate efficiently. This data is generally aggregated and used to improve our services.

Marketing Cookies

Marketing and advertising cookies may be used to deliver content and promotions that are more relevant to your interests. They may also limit the number of times you see an advertisement and help measure the success of campaigns run on search engines, social media platforms, and partner websites.

5. Third-Party Cookies and Services

rentcarinibiza.com may use carefully selected third-party providers to support website functionality and business operations. These third parties may set cookies or similar technologies when you use our Website. Depending on the tools implemented at a given time, such providers may include:

• web analytics providers, such as Google Analytics or similar services;
• advertising partners, such as Google Ads or Meta advertising technologies;
• map and location services, including embedded map tools;
• payment service providers used during reservation or prepayment steps;
• booking software or reservation engine providers;
• security, anti-spam, or fraud prevention services.

These third parties may collect information directly from your browser or device in accordance with their own privacy and cookie policies. We encourage users to review those policies to understand how such providers process personal data.

6. Information Collected Through Cookies

Cookies and similar technologies used on our Website may collect information such as:

• IP address and approximate location data;
• browser type, device type, operating system, and screen settings;
• referring URLs, pages visited, click paths, and session duration;
• booking interactions, such as selected dates, vehicle categories, or pickup preferences;
• consent status and website preference settings;
• diagnostic data related to website security and performance.

Where this information can identify or relate to an individual, it will be treated as personal data in accordance with our Privacy Policy and applicable data protection law.

7. Consent and Cookie Preferences

When you first visit rentcarinibiza.com, you may be presented with a cookie banner or preference tool that allows you to accept, reject, or customize the use of non-essential cookies. Strictly necessary cookies do not require prior consent where they are essential to provide the Website or a service you have requested.

You may update your cookie preferences at any time through the cookie settings tool, where available, or by changing your browser settings. Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

8. How to Manage or Disable Cookies

Most web browsers allow you to control cookies through their settings. You can usually delete existing cookies, block certain categories of cookies, or configure your browser to alert you before cookies are stored. Please note that the exact steps vary by browser provider.

If you disable or block cookies, some parts of the Website may not function properly. For example, you may be unable to complete a booking request, save preferences, or use certain secure sections of the Website.

9. Consequences for Website and Booking Functionality

Because rentcarinibiza.com provides online car rental information and reservation features, the use of certain cookies and similar technologies is closely connected to service delivery. If strictly necessary cookies are disabled, the Website may not be able to:

• maintain your booking session while you browse vehicle options;
• retain selected dates, extras, or pickup details during checkout;
• apply security controls designed to protect users and transactions;
• process reservation requests reliably.

10. Related Rental Service Terms

This Cookie Policy governs the use of cookies on the Website and does not replace the rental agreement or separate Terms and Conditions applicable to vehicle hire. However, because cookies support online reservations, users should be aware of the following general points often connected with the booking process:

Booking and Cancellation

Reservation forms, availability tools, and payment pages may use cookies or session technologies to complete a booking. Cancellations, amendments, refunds, and no-show rules are governed by the rental terms provided at the time of reservation. In general, the applicable cancellation conditions may vary depending on the selected rate, booking channel, season, and whether a prepayment or deposit has been made.

Age and Licence Requirements

To rent a vehicle, drivers are typically required to meet minimum age and driving licence conditions stated in the rental terms. Additional restrictions or surcharges may apply to young drivers or to certain vehicle categories. Cookies may temporarily retain booking input relating to driver age or selection criteria to facilitate the reservation process, but they do not replace the need for documentary verification at vehicle collection.

Liability and Vehicle Use

Use of the Website does not limit the responsibilities set out in the rental agreement, including obligations relating to authorized drivers, safe use of the vehicle, fuel, fines, damage, insurance exclusions, and return conditions. Any liability arising from vehicle use, accidents, late return, or breach of rental terms is governed by the signed rental contract and applicable law.

11. Data Protection and Privacy

Where cookies involve the processing of personal data, rentcarinibiza.com will process that data in accordance with applicable privacy legislation, including data protection rules in force within the European Economic Area and Spain, where relevant. We implement appropriate technical and organizational measures designed to protect personal data collected through our Website.

Personal data collected via cookies may be shared with service providers acting on our behalf for website hosting, analytics, marketing, customer support, payment processing, or booking administration, subject to appropriate contractual and legal safeguards. We do not use cookie-derived data for purposes incompatible with those described in this policy.

12. Accessibility Statement

rentcarinibiza.com is committed to making its Website accessible to all users, including people with disabilities. We strive to support an accessible digital experience consistent with the principles of the Web Content Accessibility Guidelines (WCAG 2.1) at an appropriate conformance level. This includes, where reasonably achievable, clear navigation, readable content structure, keyboard accessibility, and understandable consent options for cookie settings.

If you experience difficulty accessing this Cookie Policy, our cookie consent tools, or any part of the Website, you may contact us so that we can provide the information in an alternative format or assist you directly.

13. International Data Transfers

Some third-party cookie providers or related service providers may process data outside your country of residence, including outside the European Economic Area. Where such transfers occur, we seek to ensure that appropriate safeguards are in place, such as adequacy decisions, contractual protections, or other lawful transfer mechanisms required under applicable data protection law.

14. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in legal requirements, technology, third-party services, or our business operations. Any updates will be posted on this page with a revised “Last updated” date. We recommend that you review this Cookie Policy periodically to stay informed about our use of cookies and similar technologies.

15. Contact Information

If you have any questions about this Cookie Policy, the use of cookies on rentcarinibiza.com, our privacy practices, or website accessibility, you may contact rentcarinibiza.com through the contact methods published on the Website. Please include sufficient detail in your request so that we can respond efficiently.